Sanctuary Phoenix by Sanctuary AI Sanctuary AI (sanctuary.ai)
Enterprise Upper-Body Humanoid

Sanctuary Phoenix

Sanctuary AI

by Sanctuary AI · January 2023

Sanctuary Phoenix is the flagship humanoid robot from Sanctuary AI, powered by the Carbon general-purpose AI system. Phoenix is designed for commercial work environments, with a focus on understanding and completing tasks across diverse industries including retail and manufacturing.

SL 8: Skilled Performs multi-step physical tasks. Manipulates objects, uses tools, and learns new skills from demonstration
Use cases: Industrial
Contact manufacturer for pricing Visit Sanctuary AI

Capabilities

Object Manipulation Autonomous Navigation Built-in AI Task Learning Wheeled Mobility

Specifications

Physical

Height 170 cm
Weight 70 kg

Performance

Degrees of Freedom 21 DoF per hand
Payload 25 kg
Hand Dexterity 20+ DoF hands, human-level dexterity

Sensing & Perception

Sensors Depth cameras, tactile fingertip sensors, force/torque

Computing & AI

Ai Carbon AI system
Processor GPU cluster (Carbon inference)

Connectivity

Connectivity Wi-Fi 6, Ethernet, cloud-connected

Safety & Environment

Operating Environment Retail, warehousing, manufacturing

Control

Control Methods Autonomous via Carbon AI, teleoperation fallback

Pricing and Availability

Enterprise

This robot is only available to enterprise customers and commercial partners. Contact the manufacturer directly for pricing, availability, and licensing terms.

Enterprise pricing is determined on a per-contract basis. Factors typically include volume, deployment scope, support level, and integration requirements.

Contact Sanctuary AI for a quote

AI, Data & Privacy

Mixed - some data on-device, some in cloud

This robot uses a hybrid approach where some data is processed locally on the device and some is sent to cloud servers. The level of EU data protection depends on what data stays local versus what is transmitted. Sensitive data like camera feeds may be processed on-device while usage analytics go to the cloud. Review the manufacturer's privacy policy for specifics on what data goes where.

AI Brain
Carbon AI cognitive architecture
Your Data Goes To
Hybrid
GDPR
Unconfirmed
You Can Configure
API Access

How to keep it private

Needs internet
Offline

Carbon AI inference requires a GPU cluster, indicating significant cloud or server-side processing. Cloud connectivity is needed for task learning, skill updates, and teleoperation fallback. Phoenix is described as one of the most sophisticated behavioral data capture technologies, suggesting continuous data collection. Fully offline operation is not documented.

Available privacy controls

Encrypted communications

Data transmitted between Phoenix and the Carbon AI platform uses encryption

Data breach incident procedures

Sanctuary maintains IT policies for identifying and addressing potential data breaches

Organizational security measures

Standard enterprise security practices applied to Phoenix deployments

Privacy tip

Phoenix is enterprise-only, deployed in controlled commercial environments like retail and manufacturing. Work with Sanctuary AI to define data retention and handling policies in your enterprise agreement. Be aware that Phoenix is explicitly designed as a high-fidelity behavioral data capture platform, so understand what data is collected and where it is stored before deployment.

What this means for EU residents
Data location Hybrid
EU processing Unconfirmed
GDPR Unconfirmed

Carbon AI inference via GPU cluster. Cloud-connected for task learning and updates. Enterprise deployments with standard data protection measures. Sanctuary maintains IT policies for addressing potential data breach incidents.

What the AI can do 8 capabilities
natural-language-to-actionexplainable-reasoningtask-automation-under-24hsymbolic-reasoningdeep-learningreinforcement-learningtactile-sensingdexterous-manipulation
Security features 3 features
  • encrypted-communication
  • data-breach-incident-procedures
  • organizational-security-measures
Configurability details API Access

Enterprise-only platform. Carbon AI handles autonomous task execution with teleoperation fallback. No public SDK. Task automation configurable by enterprise partners.

Research notice

The information above is compiled from manufacturer documentation, published privacy policies, independent security research, and community findings as of the dates listed in our sources. AI capabilities, privacy features, and data handling practices may change with firmware updates or policy revisions. We make every effort to be accurate, but errors are possible. Always do your own research before purchasing. Check the manufacturer's latest privacy policy and terms of service directly for the most current information.

Sources

All information on this page is based on the following sources. Links open in a new tab.

  1. Sanctuary AI Official Website - accessed 2026-03-01
  2. Sanctuary AI Phoenix Overview - accessed 2026-03-01
  3. Sanctuary AI Technology Page - accessed 2026-03-29
  4. Sanctuary AI Privacy Policy - accessed 2026-03-29