Narwal (narwal.com) Narwal Freo X Ultra
by Narwal · June 2024
The Narwal Freo X Ultra is a premium vacuum and mop combo with 12,000 Pa suction, the EdgeSwing extending mop that reaches wall edges, and DirtSense technology that detects mop pad dirtiness and re-washes automatically. The base station handles auto-emptying, hot air mop drying, and water management. LiDAR and structured light navigation provide precise room mapping and obstacle avoidance.
Capabilities
Specifications
Physical
Performance
Power & Battery
Sensing & Perception
Other
Pricing and Availability
This robot is currently available for purchase from the manufacturer or authorized retailers.
AI, Data & Privacy
Caution - data processed in China
This robot sends data to cloud servers in China. For EU residents, this represents a significant data protection consideration. China's data protection framework differs substantially from GDPR, and data transferred there is subject to Chinese law. EU residents should carefully evaluate whether adequate safeguards are in place before using this product.
How to keep it private
LiDAR navigation, obstacle avoidance, DirtSense dirt detection, and the cleaning cycle all run on-device. The robot can complete cleaning without internet once started. However, map storage, room labels, scheduling, and remote start require Narwal cloud.
Available privacy controls
LiDAR mapping and obstacle avoidance process locally on the robot during cleaning
Begin a cleaning cycle without the app using the button on the robot
Exercise caution as Narwal stores home maps on Chinese cloud servers. Your floor plan layout is transmitted to Narwal infrastructure. For privacy, use the physical button and avoid the app, though you lose room-specific cleaning and scheduling. There is limited GDPR compliance information available. Consider network isolation (separate VLAN with restricted internet) if you want app features with reduced data exposure.
What this means for EU residents
Narwal is a Chinese manufacturer (Shenzhen-based). The Narwal app stores home maps, cleaning history, and device status on Chinese cloud servers. LiDAR mapping data is processed on-device but resulting maps are synced to Narwal cloud infrastructure.
Based on
Narwal Privacy Policy (2026-03-29)What the AI can do 8 capabilities
External AI connections Not allowed
This robot does not support external AI connections. All AI processing happens through the built-in system.
Security features 2 features
- app-account-required
- wifi-encryption
Configurability details App Only
Narwal app for room mapping, zone cleaning, scheduling, suction/mop settings, and DirtSense configuration. Alexa and Google Assistant for voice commands. No public API.
Research notice
The information above is compiled from manufacturer documentation, published privacy policies, independent security research, and community findings as of the dates listed in our sources. AI capabilities, privacy features, and data handling practices may change with firmware updates or policy revisions. We make every effort to be accurate, but errors are possible. Always do your own research before purchasing. Check the manufacturer's latest privacy policy and terms of service directly for the most current information.
Sources
All information on this page is based on the following sources. Links open in a new tab.
- Narwal Freo X Ultra Product Page - accessed 2026-03-29
- Narwal Privacy Policy - accessed 2026-03-29
- Narwal App and Smart Features - accessed 2026-03-29